Our Solutions

CRM

Partner with us and we will make sure your CRM is made simple and yet result oriented.

  • We offer easy cost-effective solutions to drive customer experience while walking with the customer on their journey to experience your products and services.

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CRM & Loyalty Solutions
MIS

MIS & Dashboards

Enhance your organization’s capabilities and performance, based on quality decisions driven from visual charts, reports and reliable data.

  • Reduce time and cost in data management and manual reporting.
  • Realize your best potential with the most valuable asset through efficient solutions that enable consistent database management.

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Chatbots

Ensure engaging and provocative conversations, with effortless interactions.

  • We help you optimize your interactions with chatbot technology keep the conversations smooth and going, nudging your users towards the right direction.

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Chat Bot Soloutions

CRM

Partner with us and we will make sure your CRM is made simple and yet result oriented
We offer easy cost-effective solutions to drive customer experience while walking with the customer on their journey to experience your products and services.

Lead Management-Ensures proper co-ordination of your right resource for the right task within the organization that will help you manage all leads with efficient actions and follow-up procedures.
Keep track of what is being communicated to your potential customers.
Keep a finger on the pulse of your customer and provide timely effective communication that is not only satisfying but calling the customer to action.

Campaign Management-An efficient integrated system that helps you provide sophisticated and targeted communication based on interactions and transactions between you and the customers, at all touch points.

Database Management –Map, Monitor, Manage and Measure your customer related data. Understand the direction of the growth.

Loyalty Management –Retain the best customers, with a program that connects with individual customers preferences and encourages repeat purchases.
Use existing customer data about past purchases, demographics, preferences; to personalize their rewards and offers driving repeated purchases.

Sales process management –Pick up conversations with the customers right where you left off, with a solution that helps you track where each prospect is in the sales pipeline.
Your account manager can be guided by the system on various actions to be taken for converting the customer to a prospect.

Customer service –CRM ensures that you keep in touch with your customers, so you can assess the changing preferences of your customers on a regular basis.
Feedback from valued customers helps you rework on areas that are currently slowing down your growth.

Analytics-Keep track and assess customer data and engagement metrics that will help you take the right decisions.

MIS & DASHBOARDS

Enhance your organization’s capabilities and performance, based on quality decisions driven from visual charts, reports and reliable data.

Reduce time and cost in data management and manual reporting.

Generate regular reports on KPIs and various other metric, based on your analytical needs, that help you understand the direction of your business growth.

Collaborate with various internal and external teams and get data insights from any source, anywhere.

Get up-to-date insights on business data for a quicker analysis and improve your performance with decisions based on reliable insights.

Realize your best potential with the most valuable asset through efficient solutions that enable consistent database management

Compare your actual performance with the goals, objectives and even expected results. Use reports generated as a feedback for your organization’s performance-

  1. Gather, filter, drill down, slice and dice data across dimensions you decide to operate on, and organize data with ease
  2.  As they say one picture speaks 1000 words, create visual reports, charts and graphs that provides data insights on business process and activities. Drill down reports to get to the root of the problem faced by customers.
  3.  Analyse reports, charts and build powerful models, track growth, and assign flexible measures.
  4.  Collaborate and share your insights with the internal and external teams, provide insights to users on need to know basis and more action-oriented insight.
  5.  Convert insight into actionable tasks and monitoring the tasks for compliance at every level of the organization.
  6.  Insight to action is the key to any good MIS solution.

           

CHATBOTS

Ensure engaging and provocative conversations, with effortless interactions.

We help you optimize your interactions with chatbot technology keep the conversations smooth and going, nudging your users towards the right direction.

Optimize your customer interactions to the maximum and capture essential information necessary to cater to your audience with ease.

Optimize chatbot technology by looking beyond its application in customer engagement and customer service, extending the chatbot’s capabilities to other areas of business operations.

Create a refined and responsive system which enables time and cost efficiency, reducing conversational downtime.

Ensure that the interactions between the virtual assistant and the user is engaging, insightful and meaningful
Unlock the technological potential by building a stronger, efficient, and responsive system that streamlines your operations and ensures that users get an enriched experience while conversing with your business.